Ebay / Pay Pal seller protection

Posts

Post 812572 by chadders on 2017-06-24 19:08:05

Hi can someone help. I'm selling an expensive watch on ebay £2000 worth of expensive watch. I've had buyer interested and ask if I'd accept cash on collection. I've said no I've seen to many fraudulent notes for that. I've stated I'd accept pay pal or CHAPS BACS transfer and the buyer can collect the item and ensure it's genuine. I'd like to know how safe the pay pal transaction is against being accused at a later date of selling something that's not genuine. I ask because I sold an item on ebay accepted pay pal all fine. The buyer then collected it about 2 weeks later this was agreed and a week or so later falsely claimed the item was faulty! and wanted a refund Pay pal / ebay would not release my funds for ages until the dispute was resolved which took forever because the buyer was a complete idiot. Messages went back and forth back and forth!! In the end I was proved to be in the right but I really don't want to be put in that situation again. Anyone help with my query?? what's your experience of this??

Post 812574 by LeeT5 on 2017-06-24 19:26:11

I feel your pain as I recently suffered the same issue only to be proved right by Paypal and get a full refund. Bottom line is, Paypal is good but your the one taking the risk. I would have said yes to Cash on collection and get the person to meet you at a local Cafe then walk to the nearest bank and get the bank to verify the notes are legit. Whilst the clerk is checking the notes, the buyer can inspect the watch, all under the watchful eye of the bank security cameras. If he's planning to do a runner, he'd be foolish, plus the bank would have his cash! Simples.

Post 812576 by p fandango on 2017-06-24 19:46:25

your lucky, paypal tends to side with the buyer on alot of stuff

Post 812585 by Markyb on 2017-06-25 11:38:09

I sold a Xbox controller last year that clearly stated on the listing came WITHOUT a battery. 2 weeks later I get a message saying that they had only just opened the parcel and found it had not battery and she would like a refund. After stating my case eBay refunded the seller for her stupidity, but let me keep my funds, and she was allowed to keep the controller. It's stuff like this that I really hate selling on eBay. Same goes for buyers claiming the package hasn't arrived, Royal Mail have no clue where there parcels are no matter how much you pay to record the delivery, also pushing selling costs up, and some ridiculous 30 day wait to get any money back.